Empathy by Design: Empathy-Driven Marketing for Libraries by Sabine Jean Dantus, Chicago, IL: Association of College and Research Libraries, 2024, 160 pp., $38.00, eEdition PDF e-book.
Reviewed by Barbie Keiser
Citation to book review:
Keiser, B. (2024). [Review of the book Empathy by Design: Empathy-Driven Marketing for Libraries, by S. J. Dantus]. Marketing Libraries Journal, 8(1), 244-252. https://journal.marketinglibraries.org/fall2024/10_MLJv8i1.pdf