Volume 2, Issue 1 (Summer 2018)
A Disciplined Brand Approach to Marketing LibrariesSpenser Thompson, Golden Gate UniversityMarketing Libraries Journal, volume 2, issue 1, pages 16-23. Abstract: The purpose of this paper is to propose a narrow definition of brand, explain why it is important, and present practical exercises to discover a library’s brand. Based on the author’s experience in corporate and library settings, a brand is defined as an idea that can be discovered by two formal processes outlined in the paper. Libraries can use branding to create more focused marketing programs—going beyond logos or claims about services—that, in turn, will Keywords: branding, practical exercises, academic libraries, public libraries, promotional videos References American Library Association. (2017, April 2). Libraries transform campaign. Retrieved from http://www.ala.org/transforminglibraries/libraries-transform-campaign De Rosa, C., et al. (2005). Perceptions of libraries and information resources. Retrieved from http://www.oclc.org/en/reports/2005perceptions.html Gauder, B. (2011). Perceptions of Libraries, 2010: Context and Community. A Report to the OCLC Membership. OCLC Online Computer Library Center, Inc. Grossi, A. (2012, February 26). Can you calculate brand value? Retrieved from https://seekingalpha.com/article/392381-can-you-calculate-brand-value Kumar, A. (2017, September 13). iPhone X vs. Galaxy S8: Powerhouse smartphones face off. PC Magazine. Retrieved from http://www.pcmag.com/news/356163/iphone-x-vs-galaxy-s8- powerhouse-smartphones-face-off Lipscomb University Libraries. (2012). Lipscomb University Campus Tour [Video file]. Retrieved from https://www.youtube.com/watch?v=AYtmikr3PH8 Makovsky, K. (2013, November 21). Behind the Southwest Airlines culture. Forbes. Retrieved from http://www.forbes.com/sites/kenmakovsky/2013/11/21/behind-the-southwest-airlinesculture/#2910ade13798 Needham, P. (2011, November 11). How libraries are about more than books. Retrieved from www.huffingtonpost.com/2011/11/07/minneapolis-public-library-culturalcenter_n_1079845. Nichols, C., and Schley, B. (2010). Why Johnny can’t brand: Rediscovering the lost art of the big idea. New York, NY: N.W. Widener Books.; 2nd ed. edition Ogilvy, D. (2011). Ogilvy on advertising. London: Prion. Shasta County Public Library. (2016). At home at the library. Retrieved from http://www.shastalibraries.org/athome Stanford GSB Staff. (2006, February 1). Calculating the dollar value of brand equity [Blog post]. Retrieved from: http://www.gsb.stanford.edu/insights/calculating-dollar-value-brandequity Thompson, S. (2017). Watching the movie: Using personas as a library marketing tool. Reference and User Services Quarterly, 57(1). Retrieved from https://journals.ala.org/index.php/rusq/article/view/6437 University of San Francisco. (2017). Change the world from here. Retrieved from http://www.usfca.edu/about-usf/what-sets-us-apart/change-the-world-from-here Vaughan, P. (2018, May 17). Everything marketers need to create detailed buyer personas [Blog post]. Retrieved from: https://blog.hubspot.com/blog/tabid/6307/bid/33491/everythingmarketers-need-to-research-create-detailed-buyer-personas-template.aspx Citation to article: Thompson, S. (2018). A Disciplined Brand Approach to Marketing Libraries. Marketing Libraries Journal, 2(1), 16-23. Retrieved from https://journal.marketinglibraries.org/august2018/MLJ-v2i1-16-23.pdf |